WordPress support from a real team you can call

When a WordPress site breaks, the first thing you need is a person, not a ticket queue. Inspirable provides WordPress support services for organizations that depend on their website: emergency fixes when a site is down, hacked, or broken by an update, and monthly support plans that keep it from happening again.

Support here means a USA-based team you can reach by phone at 844-455-2800 — not a forum thread or an email form that gets an answer next week. We have supported WordPress sites for 14 years across more than 900 projects, for small and mid-size businesses as well as credit unions, tribal governments, agencies, and nonprofits.

Emergency WordPress support: site down, hacked, or broken

Most WordPress emergencies look like one of a handful of things: a white screen or “critical error” after an update, “error establishing a database connection,” a 500 error, a plugin or theme conflict, a login you are locked out of, or a hacked site redirecting visitors or showing a browser malware warning. Each has a cause that can be found and fixed, and the cost of waiting is usually lost leads, lost sales, and a site Google may start flagging.

When you call or send the emergency form, we work out what changed, restore the site, and explain what happened in plain language. If the cause is a compromise, the work includes removing the malware from files and database, closing the entry point, and handling the Google blocklist review. If it is an update or conflict, we roll back or repair it and tell you what to avoid next time.

What our WordPress support services cover

Troubleshooting and repair for anything that stops the site working. WordPress core, plugin, and theme updates applied and checked so an update does not become the outage. Security scanning, a tuned firewall, and malware removal. Encrypted backups every 5 hours with 30-day retention and one-click restore, so a bad day costs hours instead of weeks. Uptime monitoring with 5-minute checks. And speed work — caching, database cleanup, and image delivery — when the site has gotten slow.

Managed hosting on our plans runs on SOC 2 Type II certified infrastructure through our data center partner, with an enterprise firewall, DDoS protection, a global CDN, and free SSL. Plans also work with your existing host if you would rather not migrate.

Support plans: stop firefighting

The cheapest emergency is the one that never happens. Our WordPress support plans are monthly subscriptions that bundle managed hosting, security, updates, backups, monitoring, and USA-based phone support in one price: Starter at $49.99 per month, Essential at $79.99, and Professional at $159.99, with annual billing saving about 15%. Essential and Professional add weekly updates, performance reports, developer hours, and priority support.

Many of our plan customers started with an emergency. Once a site has been hacked or broken once, the question changes from “who can fix this” to “who makes sure it does not happen again,” and that is what the plan is for.

Who we support

Small and mid-size businesses across professional services, retail, hospitality, trades, and healthcare, plus credit unions and banks, tribal governments, government agencies, and nonprofits. If your site matters to the business and you want to talk to someone who picks up the phone, we are a fit.