Pick your plan and complete checkout. You’ll automatically get access to your own Care Portal dashboard where you can track your plan status, backups, open tickets, and all activity on your site. We’ll run an initial health check and start managing your site right away.

We primarily provide support via email and ticket-based requests to ensure fast response times and proper tracking. Phone or scheduled calls may be available on higher-tier or custom plans.

Each plan covers one WordPress installation. If you’re running multiple sites, we offer discounted rates when you bundle them together.

No problem. We offer multi-site discounts and custom packages for clients managing multiple websites. Contact us to create a plan that fits your setup.

Yes, we work with Multisite networks. Because they’re more complex than single installations, pricing depends on the number of subsites and overall setup. Contact us for a custom quote.

Unlimited edits include small content changes such as text updates, image replacements, link changes, and minor layout adjustments.
Not included are full website redesigns, custom development, third-party integrations, or major functionality changes.

Yes, we fully support WooCommerce sites, including updates, security monitoring, and performance optimization. Some advanced store features may require an upgraded plan.

No. We work with all major WordPress hosting providers. If hosting-related issues arise, we’ll help coordinate with your host to resolve them.

After signup, you’ll get instant access to your Care Portal dashboard. We request admin access to your WordPress site and hosting, then run a full audit covering security, performance, backups, and plugin health. You can track everything we’re doing directly in your portal — submit requests, view activity, and see your backup status anytime.